Contact us via email 24/7 and we'll be back with you ASAP!

Back to 1stphorm.com

Shop

Our Story

Manage Subscriptions

Returns

1st Phorm 

We ship Monday through Friday, 6am-4pm CST, excluding holidays. Please allow 1-2 business days for your tracking to update.

-UPS deliveries occur Monday-Friday and USPS deliveries occur Monday-Saturday, excluding holidays.

-UPS does NOT deliver to PO Boxes(These orders will ship UPS surepost)

-UPS Next Day Air and UPS 2nd Day Air orders will be processed the same day if the order is placed before 3pm CST. Orders placed after 3pm will be processed the following business day.

-Shipping rates will be based upon delivery distance and weight of package being shipped.

-Final shipping costs will be stated before completion of checkout.

-All orders are subject to sales tax based on the state the order is being shipped to.

-International shipping cost does not include import fees, customs, duties or value added taxes (VAT) by default. All prices listed are in USD.

SHIPPING CONFIRMATION EMAILS-We will send you a shipping confirmation email to the email address provided at the time the order was placed. Please allow 1 business day for the carrier to update the tracking information.

What is your shipping policy? 

We would be more than happy to help you out with your app questions!

Before we do though, if you would like to try and solve the issue on your own, we do have very easy-to-follow FAQs on our help center which may be able to help you out! 

Follow the link to check them out:

1st Phorm App FAQ's

Or 

Reach out to the App Support team directly at apphelp@1stphorm.com

If this still did not help, click "No, I need more help" and an agent will be with you shortly!

I need help with the 1st Phorm App

When you invest in a 1st Phorm product, we are here to invest 100% back into you! That is why we offer a 30-day exchange policy to give you the opportunity to feel confident in your purchase! If you would like to start the exchange process, reach out

Return/Exchange Policy

If you’re trying to estimate when a package will be delivered, please note the following:We ship Monday through Friday, 6am-4pm CST, excluding holidays.UPS deliveries occur Monday-Friday and USPS deliveries occur Monday-Saturday, excluding holidays.U

Need help finding the right product/want to learn?

Can I adjust my product subscription myself?

What is your return/exchange policy?

I need help with my 1st Phorm App

How do I work for 1st Phorm?

Get more information

Categories

General Help

Shipping Help

Supplement Help

Nutrition Help

1st Phorm App Help

Transformation Challenge Help

Healthy Recipe Ideas

Workout Help

Articles

Return/Exchange Policy

Shipping Policy

Get support