General Troubleshooting Question'sUpdated a year ago

If you ever find yourself getting logged out and unable to log in or otherwise just not able to use the app, check your connectivity. Here are some tips that have worked for others:

• If you are on Wi-Fi, try turning it off. Some corporate networks may block application traffic.

• If you are on cellar data, check your data settings. Phones can be configured to disable application data while not on Wi-Fi:

  • Apple Support: Check the cellular data usage on your iPhone

The app supports iOS versions 11+. For the best experience, you should be on the latest version of iOS.

The app supports Android versions 8+. For the best experience, you should be on the latest version of Android.