# 1p-ecomm

> Public Help Center articles for 1p-ecomm.

Use these links as concise, text-first sources for customer-facing support policies and FAQs.

Each linked article is the Markdown representation of the public Help Center article URL with `.md` appended.

## Articles

- [Return/Exchange Policy](https://help.1stphorm.com/en-US/returnexchange-policy-155425.md): When you invest in a 1st Phorm product, we are here to invest 100% back into you! That is why we offer a 30-day exchange policy to give you the opportunity to feel confident in your purchase! If you would like to start the exchange process, reach out
- [How Do I Pick the Right Size?](https://help.1stphorm.com/en-US/how-do-i-pick-the-right-size-155427.md): To help you in choosing the best size for you, please follow this to our Apparel Fit & Size Guide: Apparel Fit Guide. If you have any further questions, please send us a message HERE!
- [How Do I Work at 1st Phorm?](https://help.1stphorm.com/en-US/how-do-i-work-at-1st-phorm-155428.md): It is so awesome to hear that you are interested in joining our family! We are always looking to hire great people that are willing to work hard and help others.We are currently hiring for entry level positions in several departments. You can see ava
- [What is The Shelf Life of Your Proteins?](https://help.1stphorm.com/en-US/what-is-the-shelf-life-of-your-proteins-167745.md): All of our proteins will actually have a 2-year shelf life.There will be raised numerics on the bottom rings of the protein containers which will indicate the manufacturing date of the product.
- [Are Your Supplements 3rd Party Tested?](https://help.1stphorm.com/en-US/are-your-supplements-3rd-party-tested-167746.md): Yes, they are!. All of our products are manufactured in an FDA SQF Level 3 and cGMP (Current Highest Quality Option in Food Manufacturing) compliant facility (the gold standard in food manufacturing). So, not only are our products third-party tested,
- [Do You Sell Gift Cards?](https://help.1stphorm.com/en-US/do-you-sell-gift-cards-173410.md): We sure do!Whether you're looking for a last minute gift idea or just want to surprise someone in your life, we've got you covered! Choose from a range from $10 all the way up to $2501st Phorm Gift Cards
- [My Package Shows Delivered But Hasn't Arrived.](https://help.1stphorm.com/en-US/my-package-shows-delivered-but-hasnt-arrived-167781.md): USPS Missing Package Claim
- [What If My Package Gets Lost or Arrives Damaged?](https://help.1stphorm.com/en-US/what-if-my-package-gets-lost-or-arrives-damaged-466149.md): Here at 1st Phorm, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our Customer Service Team at customerservice@1stphorm.com or 1-800-409-9732 with your order
- [Can I Have My Order Shipped Out On The Same Day?](https://help.1stphorm.com/en-US/can-i-have-my-order-shipped-out-on-the-same-day-748429.md): Hello and happy to assist!. If you need your order shipped out today, we will do our absolute best to make that happen. As soon as we receive a request for immediate shipment, we reach out to our shipping department to try and ensure your order leave
- [Shipping Policy](https://help.1stphorm.com/en-US/shipping-policy-155426.md): 1st Phorm ships orders Monday through Friday, with any order placed before 2:00 PM CST, guaranteed to ship out the same day. All orders placed after 2:00 PM CST will be processed and shipped the following business day. For example, if you place your
- [Can I Adjust My Subscriptions Myself?](https://help.1stphorm.com/en-US/can-i-adjust-my-subscriptions-myself-167747.md): Yes, you absolutely can!. If you need more help making adjustments or choosing the right products for you, please reach out to us at HERE or simply start a live chat with us in the bottom right of your screen!
- [How Do I Cancel My Subscription?](https://help.1stphorm.com/en-US/how-do-i-cancel-my-subscription-698235.md): If you wish to cancel your subscription, you can do so easily at any time. Simply log into your account on our website and click the "Manage Subscriptions" link. Here, you will have the option to change the address, update payment information, alter