How Do I Cancel My Subscription?Updated 20 days ago
If you wish to cancel your subscription, you can do so easily at any time. Simply log into your account on our website and click the "Manage Subscriptions" link. Here, you will have the option to change the address, update payment information, alter the frequency of deliveries, swap products, cancel, or reactivate your subscriptions.
If for any reason you are unable to cancel your subscription through your account, or if you encounter any issues, please reach out to our customer support team by sending an email with your request. We will process your cancellation and provide confirmation either via email or with a screenshot for your records.
If there's a specific issue or you would like assistance finding a product that's right for you, we would be more than happy to help. Our team is here to ensure that your needs are met, whether you're adjusting your supplement intake or pausing your subscription for any reason.
In the event that your order has already been processed and shipped, and you still wish to cancel, simply mark the package as 'Return to Sender' (RTS) and drop it off at your local UPS store or schedule a pickup. Once we receive the package back, we will process the refund for you. Please notify us when the package is on its way back so we can expedite your refund.
We are always here, happy to help with any questions or concerns you may have!