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Shipping PolicyUpdated 7 months ago

 If you’re trying to estimate when a package will be delivered, please note the following:
  • We ship Monday through Friday, 6am-4pm CST, excluding holidays.
  • UPS deliveries occur Monday-Friday and USPS deliveries occur Monday-Saturday, excluding holidays.
  • UPS does NOT deliver to PO Boxes.
  • UPS Next Day Air and UPS 2nd Day Air orders will be processed the same day if the order is placed before 3pm CST. Orders placed after 3pm will be processed the following business day.
  • Shipping rates will be based upon delivery distance and weight of package being shipped.
  • Final shipping costs will be stated before completion of checkout.
  • Orders are shipped as quickly as possible, and in most cases, go out within 1-2 business days after the order is placed.
  • Credit card authorization and verification must be received prior to processing.
  • All orders are subject to sales tax based on the state the order is being shipped to.
  • International shipping cost does not include import fees, customs, duties or value added taxes (VAT) by default.  There is an option to select shipping that DOES include duties, VAT, and other international taxes, which is clearly designated in the specific shipping option. All prices listed are in USD.
SHIPPING CONFIRMATION EMAILS We will send you a shipping confirmation email to the email address provided at the time the order was placed. Please allow 1 business day for the carrier to update the tracking information.
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