USPS Missing Package Claim. UPS Missing Package Claim. If you have any further questions, please send us a message HERE!

<div data-block="true" data-editor="20n80" data-offset-key="3lrrh-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="4tnef-0-0" id="isPasted" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">First off, they&apos;ve been marking a lot of packages as &quot;Delivered&quot; a day or two before it is actually dropped off, so it might still be on its way!</div> <div data-offset-key="3lrrh-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Then, the best thing to do is call your local post office/UPS store, or go there in person, and provide them with your tracking number. In most cases, they are able to talk to the driver and track down the missing package.</div></div><div data-block="true" data-editor="20n80" data-offset-key="fbq06-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="fbq06-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"> </div></div><div data-block="true" data-editor="20n80" data-offset-key="12rhv-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="12rhv-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">If they cannot locate it, the next step is to initiate a Missing Mail Search with the USPS/UPS through these links here:&#xA0;</div><a href="https://www.usps.com/help/missing-mail.htm" rel="noopener noreferrer" target="_blank">USPS Missing Package Claim</a><a href="https://www.ups.com/us/en/support/file-a-claim.page" rel="noopener noreferrer" target="_blank">UPS Missing Package Claim</a></div><div data-block="true" data-editor="20n80" data-offset-key="d0vo2-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="d0vo2-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">After you&apos;ve filed a claim, please email us the reference number to CustomerService@1stphorm.com or give us a call at 1-800-409-9732 and one of our customer service agents will help you get the issue resolved!</div></div><div data-block="true" data-editor="20n80" data-offset-key="9i18t-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="9i18t-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;"> </div></div><div data-block="true" data-editor="20n80" data-offset-key="9qcks-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"><div data-offset-key="9qcks-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; position: relative; white-space: pre-wrap; direction: ltr; text-align: left;">Please note, stolen packages are a federal offense and if and when a claim is launched any guilty party will be fully prosecuted.</div><hr><span id="isPasted" style="color: rgb(51, 51, 51); font-family: Inter; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;">If you have any further questions, please send us a message&#xA0;<span style="color: rgb(44, 130, 201); font-family: Inter; font-size: 16px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: normal; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;"><a href="https://help.1stphorm.com/en-US/contact">HERE</a>!</div><div data-block="true" data-editor="20n80" data-offset-key="e3517-0-0" style="box-sizing: border-box; -webkit-font-smoothing: antialiased; color: rgb(27, 28, 29); font-family: Inter, &quot;Helvetica Neue&quot;, Arial, Helvetica, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; white-space: pre-wrap; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;"> </div>

My Package Shows Delivered But Hasn't Arrived.

Here at 1st Phorm, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our Customer Service Team at customerservice@1stphorm.com or 1-800-409-9732 with your order

<h3 id="lost-packages">Lost Packages</h3>Here at 1st Phorm, we strive to ensure every order reaches you in perfect condition. In the event that your order is lost during transit, please reach out to our Customer Service Team at <a href="mailto:customerservice@1stphorm.com">customerservice@1stphorm.com</a> or 1-800-409-9732 with your order number and any relevant details and we would be more than happy to help get you taken care of! <h3 id="damaged-packages">Damaged Packages</h3>We understand the disappointment of receiving a damaged package. In such instances, please reach out to our Customer Service Team at <a href="mailto:customerservice@1stphorm.com" id="isPasted">customerservice@1stphorm.com</a> or 1-800-409-9732 within 1 week of receiving the order and include photos of the damaged items or package.We will review the provided documentation and, if necessary, arrange for a replacement or issue a refund.

What If My Package Gets Lost or Arrives Damaged?

Hello and happy to assist!. If you need your order shipped out today, we will do our absolute best to make that happen. As soon as we receive a request for immediate shipment, we reach out to our shipping department to try and ensure your order leave

Hello and happy to assist!If you need your order shipped out today, we will do our absolute best to make that happen. As soon as we receive a request for immediate shipment, we reach out to our shipping department to try and ensure your order leaves as soon as possible.Knowing your required delivery date also helps us prioritize your shipping needs more effectively. Please let us know if there&apos;s a specific date by which you need to receive your order.

Can I Have My Order Shipped Out On The Same Day?

1st Phorm ships orders Monday through Friday, with any order placed before 2:00 PM CST, guaranteed to ship out the same day. All orders placed after 2:00 PM CST will be processed and shipped the following business day. For example, if you place your

<h2 id="isPasted">SHIPPING OVERVIEW</h2><hr>1st Phorm ships orders Monday through Friday, with any order placed before 2:00 PM CST, guaranteed to ship out the same day.All orders placed after 2:00 PM CST will be processed and shipped the following business day. For example, if you place your order at 6:00 PM on Friday, we will process and pack your order over the weekend, but the shipping carrier won&#x2019;t pick it up until Monday.All delivery dates are estimates provided by the shipping carrier (UPS, FedEx, or USPS depending on the selection chosen.)UPS delivers packages Monday-Friday, excluding holidays.USPS &amp; FedEx deliver Monday-Saturday, excluding holidays.UPS Next Day Air and 2nd Day Air shipping do provide a guaranteed delivery date from UPS. &#xA0;You can see those delivery dates during checkout under each expedited shipping option. EXPEDITED SHIPPING NOTE: UPS Next Day Air and UPS 2nd Day Air delivers Monday through Friday. &#xA0;For example, if you place an order before 2:00 PM CST on Friday and choose Next Day Air, your package will be delivered on Monday. If you place an order before 2:00 PM CST on Thursday and choose 2nd Day Air, your package will be delivered on Monday. Both rates will show an expected delivery date during checkout based on your address and when you&#x2019;re placing your order.We offer free standard shipping to all 50 states and US territories on orders $100 and above.&#xA0;Purchasing digital items such as gift cards does not count toward the $75 minimum*&#xA0;Shipments to P.O. Boxes APO/FPO/DPO addresses must select USPS shipping. These shipments can ONLY be delivered by USPS and will be automatically changed to a USPS carrier method if there is a conflict in the shipping selection.Final shipping costs will be stated before the completion of checkout.Once your package has shipped, we will send you a shipping confirmation email to the email address provided at the time you placed the order. Please allow 1 business day for the shipping carrier to update the tracking information. ENERGY DRINK SHIPPING&#xA0;12 Pack of Energy Drinks will ALWAYS ship separately from other items included in the order. We do this to minimize the risk of your package being damaged in transit. You will receive 2 tracking numbers for orders including 12 packs of energy drinks.&#xA0;4-pack of Energy Drinks could be shipped with other items, depending on the size and weight of the overall package. LEVEL-1 BAR SHIPPING<hr>Shipping Level-1 Bars During Warmer MonthsDuring warmer months (April-September), Level-1 Bars cannot be in transit over the weekend, as they run the risk of melting by the time they hit your doorstep. Therefore, Level-1 Bars that are purchased after 2 PM CDT Tuesday will ship the following Monday.If you order other products with your Level-1 Bars later in the week, those other products will ship first, according to our standard shipping policy (Monday-Friday). Then, your Level-1 Bars will ship separately the following Monday.For example, if you place an order that contains Level-1 Bars and other products on Thursday at 10 AM, we will ship everything in your order except for your Level-1 Bars the same day &#x2026; then, we will ship your Level-1 Bars separately the following Monday. INTERNATIONAL SHIPPING<hr>International shipping costs do not include import fees, customs, duties or value-added taxes (VAT) by default. There is an option to select shipping that DOES include duties, VAT, and other international taxes, which are designated in the specific shipping option. All prices listed are in USD.&#xA0;We are currently unable to ship to Mexico, Germany, Brazil, or Spain. SHIPPING FAQs<hr>How are shipping costs calculated?Shipping rates will be based on the delivery distance and package weight. In addition to this, we offer free standard shipping to the continental United States on orders $100 and above.&#xA0;Does 1st Phorm Ship to P.O. Box, APO/FPO/DPO Addresses?YES! Shipments to P.O. Box and APO/FPO/DPO addresses must use USPS shipping. These shipments can ONLY be delivered by USPS and will be automatically changed to a USPS method if another method was originally chosen at checkout. Got Questions?&#xA0;<a href="https://help.1stphorm.com/en-US">CONTACT US</a>

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My Package Shows Delivered But Hasn't Arrived.

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Can I Have My Order Shipped Out On The Same Day?

Shipping Policy