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1st Phorm App Help

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Account Questions

My account email verification link is giving an error!. Account email links expire after a period of time. The original ones expired after an hour. The new ones expire after 1 day. If you have a problem with the email verification link, don't worry w

General App Questions

The app currently only integrates with Google Fit. If you want to sync Samsung Health data, you will need to sync it with Google Fit using a 3rd party app. Please check that the app has the correct permissions. You can drop your advisor at any time.

Managing/Cancelling Your App Subscription

How do I manage or cancel my subscription?. 1st Phorm does not have access to credit cards and cannot help you with billing related questions. If you have billing related questions, please contact Apple or Google Play directly.

How do I upload a Video/Essay?

Quick video tutorial on how to upload a Video/Essay in The 1st Phorm App!. If that didn’t help resolve your issue, just message us HERE … and we’ll take care of you.

How do I take progress photos?

Quick video tutorial on how to take progress photos in the 1st Phorm App!. If that didn’t help resolve your issue, just message us HERE … and we’ll take care of you.

How do I edit my daily tasks?

Quick video tutorial on how to edit my daily tasks in the 1st Phorm App!. If that didn’t help resolve your issue, just message us HERE … and we’ll take care of you.

How do I create a Recipe?

Quick video tutorial on how to create a recipe in the 1st Phorm App!. If that didn’t help resolve your issue, just message us HERE … and we’ll take care of you.

How do I change my rest day?

Quick video tutorial on how to change your rest day in the 1st Phorm App!. If that didn’t help resolve your issue, just message us HERE … and we’ll take care of you.

How do I drop an advisor?

Quick video tutorial on how to drop your advisor in the 1st Phorm App!. If that didn’t help resolve your issue, just message us HERE … and we’ll take care of you.

How do I connect a wearable or smart watch?

Quick video tutorial on how to connect a wearable in the 1st Phorm App!. If that didn’t help resolve your issue, just message us HERE … and we’ll take care of you.

How do I select an Advisor?

Quick video tutorial on how to select an advisor in the 1st Phorm App!. If that didn’t help resolve your issue, just message us HERE … and we’ll take care of you.

How do I change my notifications?

Quick video tutorial on how to change your notifications in the 1st Phorm App!. If that didn’t help resolve your issue, just message us HERE … and we’ll take care of you.

How do I take an Assessment?

Quick video tutorial on how to take an assessment in the 1st Phorm App!. If that didn’t help resolve your issue, just message us HERE … and we’ll take care of you.

How do I track my supplements?

Quick video tutorial on how to track your supplements in the 1st Phorm App!. If that didn’t help resolve your issue, just message us HERE … and we’ll take care of you.

How do I copy a meal?

Quick video tutorial on how to copy a meal in the 1st Phorm App!. If that didn’t help resolve your issue, just message us HERE … and we’ll take care of you.

How do I copy an entire day's meals?

Quick video tutorial on how to copy your entire day of meals in the 1st Phorm App!. If that didn’t help resolve your issue, just message us HERE … and we’ll take care of you.

How do I track macros?

Quick video tutorial on how to track your macros in the 1st Phorm App!. If that didn’t help resolve your issue, just message us HERE … and we’ll take care of you.

How do I change my daily step goals?

Quick video tutorial on how to change your daily step goals in the 1st Phorm App!. If that didn’t help resolve your issue, just message us HERE … and we’ll take care of you.

How do I change my goal weight?

Quick video tutorial on how to change your goal weight in the 1st Phorm App!. If that didn’t help resolve your issue, just message us HERE … and we’ll take care of you.

How do I change my activity level?

Quick video tutorial on how to change your activity level in the 1st Phorm App!. If that didn’t help resolve your issue, just message us HERE … and we’ll take care of you.

General Troubleshooting Question's

If you ever find yourself getting logged out and unable to log in or otherwise just not able to use the app, check your connectivity. Here are some tips that have worked for others:. If you are on cellar data, check your data settings. Phones can be